‍Are you a people person with a knack for organization and a passion for understanding human behavior? Do you thrive in a fast-paced environment and love connecting with new people? If so, we want to hear from you! As a UX Research Coordinator & Participant Recruiter, you'll be the vital link between our research projects and the participants who make them possible. You'll play a crucial role in ensuring the success of our studies by identifying, recruiting, and coordinating participants across the US. This role is perfect for someone who is outgoing, creative, detail-oriented and comfortable on the phone.

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What You'll Do:

• Participant Recruitment:
  
  • Manage participant recruitment for UX research projects - both via established processes like databases and lists and via creative outreach (social media, online communities etc.).
  • Conduct phone screenings to qualify participants and ensure they meet study criteria.
  • Schedule and coordinate participant sessions, ensuring smooth and efficient logistics. Provide excellent communication and support to participants throughout the recruitment and study process.
  • Actively expand and maintain our US participant database, ensuring accurate and up-to-date information.
• Additional Project Support:
  
  • Assist UX Research Project Managers with various administrative tasks, including vendor communication, hosting sessions and data collection.

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What You Bring:

• 1-2 years of relevant experience either from a previous jobs or from academic work
• Outgoing and Energetic Personality: You love talking to people and building relationships.
• Excellent Communication Skills: You're comfortable on the phone and can communicate effectively with diverse audiences.
• Strong Organizational Skills: You're detail-oriented and can manage multiple tasks simultaneously.
• Creative Problem-Solving Abilities: You can think outside the box to find innovative solutions.
• Tech Savvy: You're comfortable using various software and online tools.
• A Passion for UX Research: You're interested in understanding user behavior and contributing to meaningful research.
• Bonus Points:
  
  • Experience in recruitment, sales, or customer service.
  • Experience with UX research or related fields.
  • Fluency in Spanish is preferred.

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Benefits:

• Medical/dental/vision insurance
• 401K contribution
• 10 paid holidays, 15 days of PPTO (paid personal time off), and up to 5 paid sick days annually
• Opportunity for career growth and professional development in the field of UX research
• Work on exciting projects with renowned clients across the world
• Flexible work environment (we generally work from the office 2-3 days a week)
• Collaborative and supportive team culture - you will join our small but growing team in Chicago, Illinois and and work closely with our Austin, TX office, as well as our international colleagues in Denmark

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Application

Apply by uploading your CV merged with a cover letter via Linkedin or send it via email to careers@loop-ux.com. Note that while your CV is great, we are really looking to understand your motivation to apply and how you see yourself fit into our company, so the cover letters are valuable and read. In your cover letter, please highlight your interest in UX research and explain how your skills and experiences align with the position. We will be reviewing applications ongoingly until we find the right candidate.

For more information or questions regarding the position,  please reach out to our Operations Manager, Sherry Hammonds via email: sherry@loop-ux.com.