E-commerce & Online Marketplaces
Identify the key drivers that attract and convert users, sustaining their journey through the entire purchase process.
Driving conversions via enhanced transaction experiences
Understanding both buyer and sellers needs is paramount to building trusted marketplaces. Identifying where users feel uncertain or vulnerable can mitigate risk as well as help foster the loyalty that drives sustainable growth for a thriving platform.
Loop UX holds deep domain knowledge in E-commerce and Online Marketplaces, addressing the common barriers that undermine user confidence and conversion. Our past projects have focused on iterative product evaluation, comprehensive platform improvement, as well as uncovering market-specific gaps for successful adoption of new features.
What we can do for you
Transform your product strategy with research that reveals the human stories behind every interaction.
